Frequently Asked Questions
CHOICEWARDROBE
Frequently Asked Questions
Clear answers to common questions about ordering wardrobes from CHOICEWARDROBE, including delivery, access, cancellations, payments, assembly, and aftercare.
Orders & Changes
Can I amend my order after placing it?
Amendments may be possible if your order has not entered dispatch, allocation, or delivery booking. Contact us immediately with your order number and requested change.
Can I cancel my order?
Cancellations are time-sensitive and only possible before dispatch. A cancellation is confirmed only once written confirmation is provided by CHOICEWARDROBE.
Delivery & Access
What is your delivery timeframe?
Standard delivery is typically within 5–10 days delivery, depending on location and carrier routing.
Who is responsible for checking access?
Customers must ensure adequate access, including door widths, staircases, ceiling height, and turning space.
Product & Specifications
Are wardrobes supplied flat-packed?
Most wardrobes are supplied flat-packed to allow safe transport and easier access.
Assembly
Do wardrobes require assembly?
Yes. Assembly is required for most wardrobes. Instructions are included, and professional assembly may be available in selected areas.
Payments & Finance
Which payment methods do you accept?
We accept card payments, Apple Pay, Klarna, Clearpay, Shop Pay instalments, and eligible Cash on Delivery options.
Returns & Issues
What if my wardrobe arrives damaged?
Report any damage promptly with photos of the packaging and affected components so we can advise the correct resolution.
Support & Contact
How do I contact support?
Email support@choicewardrobe.co.uk with your order number and postcode for the fastest assistance.
