Choice Wardrobe FAQs | Orders, Delivery & Assembly

A change may be possible before the order progresses too far through fulfilment. Contact us promptly with the order number and requested change. A change is not agreed until confirmed in writing.

Consumers generally have a right to cancel an eligible distance order from placement until 14 days after delivery. Exceptions can apply, including goods made to the consumer’s specifications or clearly personalised. Contact us promptly and read the Cancellation Policy.

Timing varies by product, stock route, postcode and carrier. Use the estimate shown for the specific product or confirmed for the order rather than a universal site-wide estimate.

The service and charge depend on the product and postcode. Remote, offshore, Northern Ireland and some Scottish or rural areas may differ. Contact us before ordering if the information is unclear.

The customer should measure the complete route, including gates, doors, corridors, stairs, lifts, landings, ceiling height, turning space and the intended room. See the Delivery Information page.

No. Assembly is a separate optional service available only for eligible wardrobes and supported postcodes when confirmed for the order.

Many are supplied flat-packed, but the format can vary. Check the product information or ask us to confirm the exact model.

Use the dimensions stated for the specific product and allow for doors, handles, skirting, radiators, sockets, ceiling height, assembly space and room access.

Assembly may be available depending on the product, postcode and installer capacity. Scope, price and timing must be confirmed separately. Read the Assembly Service page.

The payment methods displayed in Shopify checkout are the methods available for that transaction. Cards, wallets or third-party instalment services may vary by order and eligibility.

No. A provider may not appear for every order and may apply its own eligibility, limit and approval criteria. Review the Finance & Payments page.

Keep packaging and labels, take clear photographs, and contact us promptly with the order number, postcode and details of affected packages or components.

For most eligible distance purchases, a consumer can notify cancellation within 14 days after delivery and then has a further 14 days to return the goods. Legal exceptions and return-cost responsibilities can apply. Read Returns & Refunds.

Eligible wardrobes include a 12-month manufacturing-defect warranty from delivery, in addition to statutory consumer rights. Product-specific written terms can also apply.

Email support@choicewardrobe.co.uk or call 0113 517 5399 during the published support hours.